Frequently Asked Questions
Who makes our merchandise?
We work with local Alberta provider Print Machine!
Where do you ship?
Currently we ship across Canada, but we will be adding other international locations this summer; stay tuned!
How long does shipping take?
9-13 business days with flat rate Canada Post shipping.
Why doesn't CKUA produce and manage orders in house?
CKUA is, first and foremost, a media broadcaster, and we operate best in our area of expertise. Managing and running an entire merch production line is not in our wheelhouse, but supporting local arts is exactly what we do. By outsourcing to partners who only focus on production, we offer our supporters the quality, experience and benefits of working with an expert.
When I place an order, what happens?
When you place an order, the details are sent immediately to our local provider, Print Machine. Your order is added to their "made to order" queue. Within 15 business days, the shirt is printed, packed with a note from us, and sent to you via Canada Post flat rate shipping. Alternatively, local pick up is an option at checkout for customers able to make it to the Edmonton location.
Why do we have an online store?
We have an online store to meet the enthusiastic requests of our listeners who want to show their support for our community charity radio station. By purchasing our merch, you not only get to showcase your love for local independent artists but also help us continue our mission of promoting and supporting the vibrant local music scene.
How long does production take?
15 business days, and add shipping time on top of that.
Why is shipping $18 in Canada?
Shipping across Canada can be pricey, and since we're not a large clothing production company, we have to balance cost with quality. We've set a flat rate that works with our current setup to ensure you get the best quality merch at a reasonable shipping cost. Thank you for understanding!
Will you be adding more items?
Yes, we will be adding more items! We are thoughtfully curating our online store and will be adding new merchandise throughout the summer and fall. We launched with a smaller selection to have a smooth start, but stay tuned for exciting new additions coming soon.
Will this be the same merch as what we sell at festivals?
Yes, and no! Our festival season is heating up, so we ordered merch specific to summer to sell in person at Calgary Folk Fest,Canmore Folk Fest, and Edmonton Folk Fest.
What you might find (while supplies last) at our summer merch tent:
- T-Shirts (same as online store)
- Hats
- Buttons
- Pins
- Stickers
- Travel mugs
- Totes
Inventory is limited and reserved for walk up customers at festival grounds.
The time is now
... to get your official CKUA merch! We are fundraising to hit our $3m goal, so each shirt purchased goes towards the long term effort to keep our station on the air.
Shop T-shirts
-
CKUA Distressed T-shirt
Regular price $45.00 CADRegular priceUnit price / per -
CKUA Crew T-shirt
Regular price $45.00 CADRegular priceUnit price / per
Shop Cory Bugden limited edition
-
Example product title
Regular price $19.99 CADRegular priceUnit price / per -
Example product title
Regular price $19.99 CADRegular priceUnit price / per